So Far, Air India Has Cleared 250,000 COVID-Related Refunds
The airline is aiming to fulfill its goal of providing a better customer experience.
Air India is honoring its pledge to improve customer experience by redesigning its refund timeline. The airline has begun to process COVID-time refunds that have been owed since before the Tatas took over. Recognizing the challenges that customers experienced during COVID, Air India has extended the validity of its frequent flyer points until March of […]